Cancellation & Refund Policy – The Secret Society Garba

At The Secret Society Garba, we strive to make your experience enjoyable and seamless. This Cancellation and Refund Policy explains the rules regarding ticket cancellations, refunds, and event changes.

1. Ticket Cancellation

All ticket sales are final and cannot be canceled once purchased.
In exceptional cases (such as event postponement or cancellation by organizers), ticket holders will be notified via email or contact details provided at the time of purchase.

2. Refunds

No Refunds: Tickets purchased for the Garba event are non-refundable.
Event Postponement: If the event is rescheduled, your ticket will remain valid for the new date. No additional action is required.
Event Cancellation: If the event is completely canceled and cannot be rescheduled, ticket holders will be eligible for a full refund. Refunds will be processed using the original payment method within 7–10 business days.

3. Exchanges

Tickets cannot be exchanged for other events, dates, or merchandise.
If you are unable to attend, you may transfer your ticket to another person by notifying us at least 48 hours before the event.

4. Refund Process

Refund requests (in the case of event cancellation) should be submitted to [your support email/contact form].
Once approved, refunds will be processed automatically to the original payment method.
Please note that it may take 5–10 business days for the refund to appear in your account depending on your bank or payment provider.

5. Contact Us

For any questions regarding cancellations, refunds, or ticket transfers, you can reach us at:
Email: support@thesecretsocietygarba.com
Website Contact Form: https://thesecretsocietygarba.com/contact

By purchasing a ticket, you agree to the terms outlined in this Cancellation & Refund Policy.